Spotlight; Identité by Transform

Updated: Dec 7, 2020


Ella Morgan-Clark, a patient advisor for Transform Hospital Group, is an ambassador for the leading cosmetic surgery, weight loss and medical aesthetics provider’s new Identité service for transgender and non-binary patients.

In our blog, she talks about how her own transition journey makes her uniquely placed to advise patients with professionalism, empathy and understanding…

I’ve worked with Transform Hospital Group for almost two years and until recently I’d been supporting patients through a range of treatments, from breast reductions to rhinoplasty. I absolutely love what I do and it’s a pleasure to advise and support all of my patients, no matter what treatment they are undergoing. But this new role focusing on gender identity is very close to my heart – I feel like the stars have aligned.

I underwent gender reassignment surgery six years ago and have spent a long time navigating my own, and other people’s, feelings about my gender and appearance. I feel that this gives me such a unique perspective from which to offer much-needed support and guidance to those in a similar same position, after all, I have been there – I have lived it.

I underwent my reassignment surgery, and the build up process of counselling, hormone therapy and psychological assessment, through the NHS. I had a breast augmentation and later underwent facial procedures and laser hair removal with TransformHospital Group, before finding out about a patient advisor role there.

I’d had several procedures with Transform Hospital Group and was beginning to feel more comfortable in my skin and in my body. I had just come out as transgender on Instagram, which was a huge step for me, and that’s when I found out about the job by coincidence, and applied – I was thrilled to get it and relished my training.

Since then my confidence has grown and I’ve been able to help patients to boost their own confidence, which is so important to me.

I think it’s crucial that gender reassignment and other related procedures become more accessible. There is less funding and longer waiting lists on the NHS each year, and there are few private providers who specialise in trans treatments, so it’s encouraging to see companies like Transform Hospital Group doing this – especially when they are able to offer more affordable ways to pay for treatments that might otherwise feel out of reach. The positive impact that having access todesired treatment can have on mental health and wellbeing can’t be underestimated.

My Identité role involves raising awareness, understanding and acceptance of transgenderism, as well as liaising direct with patients. By launching Identité, we aim to improve the confidence, health and overall wellbeing of our transgender and non-binary patients through providing them with specialist care.

We have already helped many trans and non-binary patients over the years, but are now dedicated to going further by investing in the latest research and innovation technologies so we can offer more specialist procedures and treatments than ever before. Our range of non-surgical and surgical options, including laser hair removal, dermal fillers, body contouring, rhinoplasty and breast affirmation can help patients to achieve the look they want, and a variety of additional surgical procedures, from gender affirmation surgery to speech modification, will be available very soon.

I often wish that a service like Identité had existed when I first started my transition, and I’m so proud to be part of it now.

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